This week
in-class we talked about communication and how important communication can be
in a relationship. I was excited about this week talking about communicating
and how we can better communicate with people around us and one of the things
that we learned this week was the five secrets to better communication. now the secret is kind of a buzzword right now we all want to know this secret to
perfect skin the best hair how to buy the best car we all want the secrets. so
here we go talking about the five secrets to better communication.
These secrets were published by
David B Burns and these secrets really help communication and any
conversation that you will have with somebody. The first part of this
communication is empathy. David Burns created an acronym for these five steps
and the acronym is EAR in this first part of the communication is about empathy.
The first step is to use the disarming technique. now that might sound a little
scary disarming somebody, but this really means finding something or some truth
and what somebody is saying. You are just
trying to make them feel like they still have somewhat of control over the
situation. you were trying to find a small nugget of truth for the other person
to know that you are listening to them. The next part is the empathy part, which puts yourself in their shoes seeing the world through their eyes. When
we step up to the plate with this empathy in hand, stepping into their shoes and
looking at the world through their eyes, they know that we listen to them and feel what they feel. Everybody just wants to be heard it does not matter
if we are four or if we are 84, we want to feel heard, and somebody took
knowledge of us. the third step in this
process is inquiry or asking gentle questions about whatever the person is feeling,
and these do not have to be complicated questions they can be like “ am I
hearing you right?” they do not have to belong questions they just have to be
there to make sure that they know that you're hearing them.
The next letter in the acronym is a
which is represented by assertiveness. now, this is one of the most important
steps in the five secrets to effective communication. the step is I feel
statements. now, these are hard to master but with lots of time and practice we
can have these I feel statements down like the back of our hand. these
statements are like I feel angry, I feel upset, I feel happy, I am excited, and
so on and so forth. these questions let the person you are communicating with
see your side of the story. for example, “ I feel so upset that you think that.”
Or “ I feel upset when you say things like that” these really help people
understand what is happening and where we can improve and know where we are
coming from.
The last letter R in this file with
secrets to communications is respected now what he's talking about here is
stroking or conveying an attitude of respect even if you feel frustrated or
angry with the other person. this is like finding the positive in this
situation even in the heat of battle. This is being respectful in this
situation not screaming yelling pointing fingers blaming everything else we
just need to respect the situation in what we are talking about.
it is hard to communicate with
somebody. we have all been there struggling to understand where this person is
coming from and why they are so angry at you. communication takes lots of time
and practice. I am not the greatest communicator, but I am working on it and
learning how to communicate better with friend’s family, and people I work with.
when everybody is an OK communicator and can get their point across, we would
all be better off no more fighting no more pointing fingers if we all learn how
to communicate everyone would be happier.
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